Shoppers Want Convenience: Retailers Need to be Online

February 16th, 2017|Comments Off on Shoppers Want Convenience: Retailers Need to be Online

It should come as no surprise that shoppers are moving away from traditional retail in favor of shopping online or through other non-store channels like mail-order catalogs, telephone sales and other direct-to-consumer channels. Shopping from home is easier, free […]

To Compete in Retail Today, You Must Think Like a Digital Native

February 8th, 2017|Comments Off on To Compete in Retail Today, You Must Think Like a Digital Native

This year’s BIG Show was big indeed with a lot of must-see booths and new technology announcements. But there was one major theme that stuck with us (and something we touched upon briefly in a recent post): to compete in […]

Site Performance and Self-Driving Commerce

January 27th, 2017|Comments Off on Site Performance and Self-Driving Commerce

Online retailers spend all year getting ready for the deluge of traffic they face during the holiday season. This year, Cyber Monday marked the single largest online sales day ever in the U.S. – handily beating last year’s record by […]

Back from the Big Apple: 2017 NRF Big Show Highlights

January 20th, 2017|Comments Off on Back from the Big Apple: 2017 NRF Big Show Highlights

We’re back in Austin after another exciting trip to New York City for the National Retail Federation’s annual conference, Retail’s BIG Show. Originally launched in 1911 (yes, you read that correctly!), the BIG Show is exactly that – the biggest […]

The Upside of Holiday Returns

January 9th, 2017|Comments Off on The Upside of Holiday Returns

Only about 10 percent of all holiday purchases are returned, but when it comes to online orders, that number can triple to 30 percent, according to the National Retail Federation. As etailers look cheerfully at surging sales from the fourth […]

Experts Optimistic about Holiday Sales

December 20th, 2016|Comments Off on Experts Optimistic about Holiday Sales

As we enter the final days of the 2016 holiday shopping season, we thought we’d look at what these final days might bring. Overall, there seems to be a sense of optimism among store-based retailers. Greg Maloney, Americas CEO for […]

A Record-Breaking Thanksgiving Weekend For Online & Mobile Purchases

December 7th, 2016|Comments Off on A Record-Breaking Thanksgiving Weekend For Online & Mobile Purchases

Thanksgiving weekend kicked off the holiday shopping season with record-breaking numbers both online and on mobile. In this infographic, we take a look at the stats that stood out this year. This year will be a short shopping season, but that’s […]

Why Now is the Time to Review Your Delivery Carrier Agreements

November 18th, 2016|Comments Off on Why Now is the Time to Review Your Delivery Carrier Agreements

Just as the chaos from the holiday shopping season begins to settle down, e-retailers will find themselves confronting a new challenge – shipping rate and fee structure changes from the major carriers. UPS and FedEx have announced their shipping rates […]

There’s a Holiday Party on Your Site and Everyone’s Invited!

November 12th, 2016|Comments Off on There’s a Holiday Party on Your Site and Everyone’s Invited!

It’s almost hard to remember the last time there wasn’t a significant year-over-year increases in online holiday sales. In keeping with holiday tradition, we’re going to see records fall again this year, but with one major milestone to boot. According to […]

The Demise of Black Friday

October 28th, 2016|Comments Off on The Demise of Black Friday

Historically, Black Friday has always been the biggest retail sales day of the year. It’s the one day where retailers’ financials can almost instantly go from red to black, and for many consumers, waking up at dawn, standing in long […]

Don’t Lose Repeat Buyers Due to Slow Returns

October 25th, 2016|Comments Off on Don’t Lose Repeat Buyers Due to Slow Returns

A key objective for retailers is to turn customers into repeat buyers and, according to the results from a Bizrate Insights study conducted earlier this month, it appears that the secret to repeat success may lie in returns processing. This […]

Life of a Growing E-Tailer: When to Outsource Fulfillment

October 11th, 2016|Comments Off on Life of a Growing E-Tailer: When to Outsource Fulfillment

Building an online retail operation from the ground up is challenging but rewarding, and every day is full of big decisions that will influence growth and success. Perhaps one of the biggest turning-points for a growing e-tailer is the decision […]

What Consumer Mobile App Usage Means for Retailers

October 3rd, 2016|Comments Off on What Consumer Mobile App Usage Means for Retailers

It’s no secret that mobile device use is rapidly on the rise, but did you know that consumers are now spending a whopping 75 percent of their online time (that’s three out of every four minutes) on mobile devices? comScore […]

eMarketer Shares What to Expect this Holiday Season

September 14th, 2016|Comments Off on eMarketer Shares What to Expect this Holiday Season

Last week, eMarketer hosted a webinar to share the firm’s online holiday shopping forecast and trends for the 2016 season. While overall U.S. retail sales will grow by a tepid 3.1 percent during the 2016 holiday season, retail ecommerce sales […]

Deck the Halls for Fall: It’s Holiday eCommerce Ramp-up Time!

September 12th, 2016|Comments Off on Deck the Halls for Fall: It’s Holiday eCommerce Ramp-up Time!

Labor Day has come and gone, the days are getting shorter and in the retail world, it’s time to get down to business and ensure you’re ready for the peak Holiday eCommerce season. There’s a lot to get done, but […]

Don’t Resist the Technology Revolution: Embrace Self-Driving Commerce

August 26th, 2016|Comments Off on Don’t Resist the Technology Revolution: Embrace Self-Driving Commerce

Retail analyst Walter Loeb published an article in Forbes recently on the future of retailing that got us thinking. Loeb’s main point is that the retail industry is changing and the customer is now in charge. Retailers that fail to […]

Ensuring Subscription eCommerce Service Success

August 25th, 2016|Comments Off on Ensuring Subscription eCommerce Service Success

Subscription eCommerce services like Birchbox and Dollar Shave Club have certainly hit their stride. According to a new article from Multichannel Merchant, “The State of Subscription Box Services,” there are currently more than 2,000 subscription box services in operations this […]

Holiday Planning with Internet Retailer’s Handbook

August 16th, 2016|Comments Off on Holiday Planning with Internet Retailer’s Handbook

Most people are still focused on summer fun right now, but if you’re in the retail or eCommerce world, it’s prime time for holiday planning. That’s why Internet Retailer dedicated half of its August issue to a “Handbook for the […]

Retailers: Don’t Get Duped by DIM Weight Pricing

August 12th, 2016|Comments Off on Retailers: Don’t Get Duped by DIM Weight Pricing

Last year, UPS and FedEx began implementing dimensional (DIM) weight for all ground parcels directly impacting retailers. Dimensional weight, also referred to as DIM, is a pricing technique that uses an estimated weight that is calculated from the length, width […]

How to Overcome Reverse Supply Chain Challenges

August 9th, 2016|Comments Off on How to Overcome Reverse Supply Chain Challenges

While some retailers have perfected supply chain logistics, but many still struggle with the other side – dealing with reverse supply chain, more commonly referred to as parcel returns. As retailers focus on growing omnichannel capabilities in order to meet […]

The Sun Is Hot and so is Back-to-School Shopping!

July 27th, 2016|Comments Off on The Sun Is Hot and so is Back-to-School Shopping!

With school out for the summer, retailers and consumers alike are gearing up for the Back-to-School shopping season – which has already started for some shoppers. Take a look at some Back-to-School shopping trends we see for […]

5 Ways AI Can Make eCommerce Self-Driving

July 22nd, 2016|Comments Off on 5 Ways AI Can Make eCommerce Self-Driving

The concept of self-driving is getting a lot of attention these days. But it’s usually related to tech companies with a focus on AI like Google, auto makers like Ford and Toyota, and of course Tesla, whose expertise lies somewhere […]

Back-to-School Shopping is in Full Swing

July 15th, 2016|Comments Off on Back-to-School Shopping is in Full Swing

Back-to-school shopping began early this year, with 5 percent of shoppers checking out their shopping carts as early as April – when students were still in class. But shoppers are only just now finding their stride. The real surge in […]

FitForCommerce Offers Advice for a Winning Approach to Content & Commerce

July 14th, 2016|Comments Off on FitForCommerce Offers Advice for a Winning Approach to Content & Commerce

When it comes to digital commerce, content is essential to delivering an optimal experience that both differentiates your brand and translates to sales. This content can come in many forms – product descriptions, rating and reviews, images, email marketing, recommendations, […]

Today’s Online Spending Signals a Happy Holiday Season

June 22nd, 2016|Comments Off on Today’s Online Spending Signals a Happy Holiday Season

Online spending took a turn for the better in April, setting the stage for a robust holiday shopping season for retailers. According to Gian Fulgoni, chairman emeritus at comScore, strong ecommerce growth in the spring likely bodes well for retailers […]

Post IRCE Reflections: The Site of the ncommerce Launch

June 16th, 2016|Comments Off on Post IRCE Reflections: The Site of the ncommerce Launch

The 12th annual Internet Retailer Conference + Exhibition (IRCE) was an exciting event for Newgistics. We headed to Chicago from June 7-10 to mingle with 10,000 of our eCommerce peers and attend sessions by some of the brightest minds in […]

The Biggest Online Trends Impacting Retailers

June 14th, 2016|Comments Off on The Biggest Online Trends Impacting Retailers

Kleiner, Perkins, Caufield & Byers partner Mary Meeker’s annual Internet Trends report is one of the most highly anticipated reports in the tech industry. The extremely thorough (213 slides to be exact) report can be a little daunting to go […]

Introducing Self-Driving Commerce

June 7th, 2016|Comments Off on Introducing Self-Driving Commerce

Most of today’s eCommerce solutions only come in two flavors: entry-level cloud-based solutions that are functionally limited and impossible to scale; or best-in-class enterprise software that requires ungodly hours of customization and integration. As a result, retailers are often forced […]

IRCE Pre-Show: Our Top Picks

June 2nd, 2016|Comments Off on IRCE Pre-Show: Our Top Picks

It’s that time of year again, when we gear up for another Internet Retailer Conference + Exhibition (IRCE). Now in its 12th year, IRCE offers a jam-packed lineup of some of the brightest minds in eCommerce. Taking place in Chicago from […]

eCommerce Pushing 10% of All Retail Sales

May 31st, 2016|Comments Off on eCommerce Pushing 10% of All Retail Sales

The U.S. Department of Commerce recently issued its quarterly report on eCommerce sales, and numbers continue to look good for the industry. eCommerce is steadily comprising more and more of total retail sales and has again reached a historic high. […]

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