Introducing CyberSource’s SAP Hybris Extension

July 26th, 2017|Comments Off on Introducing CyberSource’s SAP Hybris Extension

In an industry that must innovate as quickly as consumer preferences change, digital commerce professionals are continuously updating their sites to make the back-end as efficient and feature rich as possible – while providing an unparalleled customer experience on the […]

eCommerce Sector: Adding More Jobs than Traditional Retail is losing?

July 20th, 2017|Comments Off on eCommerce Sector: Adding More Jobs than Traditional Retail is losing?

The age of the brick-and-mortar retail store is far from over, but there’s no denying that the boom of the eCommerce industry has led to job cuts in traditional retail. While the workforce at traditional retailers has dwindled over the […]

For Retailers, It’s Back-to-School Already

July 10th, 2017|Comments Off on For Retailers, It’s Back-to-School Already

Summer is here and another school year is behind us. As students nationwide kick-off a summer spent with days of endless relaxation and soaking up the sun, retailers and brands are beginning to heat up in preparation for another busy […]

IRCE 2017: A Home Run for eCommerce Professionals

June 16th, 2017|Comments Off on IRCE 2017: A Home Run for eCommerce Professionals

We’re back from another successful week in Chicago at the annual Internet Retailer Conference & Exhibition – an event that continues to crush the ball out of the park. Much like the hometown, World Series Champion Chicago Cubs didn’t let […]

SmartLabel+: Using Returns to Bring the Brand Experience Full Circle

June 6th, 2017|Comments Off on SmartLabel+: Using Returns to Bring the Brand Experience Full Circle

Historically, the returns process was an aspect of online retail that appeared low on the priority list for retailers. At the inception of e-commerce, brands were highly focused on making the front-end shopping experience as seamless as possible for customers […]

Free Returns Lead to Repeat Business from Brand Loyalists

May 25th, 2017|Comments Off on Free Returns Lead to Repeat Business from Brand Loyalists

While they’re not typically regarded as the most glamorous aspect of eCommerce, free returns are not going away anytime soon and can offer unique opportunities to win over and retain customers. Think about it. If you buy an item online […]

Mother’s Day Shoppers Increasingly Go Online

May 12th, 2017|Comments Off on Mother’s Day Shoppers Increasingly Go Online

Believe it or not, Mother’s Day is right around the corner. It feels like just yesterday we were celebrating the New Year and now, sons and daughters around the country are gearing up to show the special lady (or ladies) […]

Artificial Intelligence (AI) Changing Online Retail: What’s Next?

April 28th, 2017|Comments Off on Artificial Intelligence (AI) Changing Online Retail: What’s Next?

We all know the saying: April showers bring May flowers. Well, as we prepare for the May flowers to blossom, we realize that it rains innovation every month (not just April) in the e-commerce industry. As customer expectations change as […]

SAP Hybris Recognized as a Leader in B2C and B2B Commerce Suites.

April 18th, 2017|Comments Off on SAP Hybris Recognized as a Leader in B2C and B2B Commerce Suites.

Congratulations are in order for our partners at SAP Hybris – they’ve once again been recognized by independent analysts for their leading eCommerce technology. In two recent reports by Forrester Research – “The Forrester Wave™: B2C Commerce Suites, Q1 2017” […]

Operations Summit 2017: Winning the Second Half

March 24th, 2017|Comments Off on Operations Summit 2017: Winning the Second Half

March Madness is almost over – and not just for college basketball, it’s been a busy stretch for the eCommerce industry too, with back, to back, to back events over the last few weeks. And while everyone’s waiting to […]

Shoptalk 2017: Come See Self-Driving eCommerce in Action!

March 20th, 2017|Comments Off on Shoptalk 2017: Come See Self-Driving eCommerce in Action!

It’s been a busy month so far. This week, we’re at Shoptalk in Las Vegas! We’re looking forward to adding to the excitement around the event by showcasing our all-in-one eCommerce engine for the 5,000+ attendees. This morning, Chris Andrasick, the […]

Home Delivery World 2017: Using Returns to Increase Sales

March 13th, 2017|Comments Off on Home Delivery World 2017: Using Returns to Increase Sales

It’s that time of year! We’re heading to Atlanta this week for Home Delivery World, the best event of the year for covering the entire delivery cycle. On Tuesday, March 14, 2017 at 11am, Newgistics VP of Sales Jim VanderMeer will […]

The “Last Mile” of Retail is the Most Important One

March 9th, 2017|Comments Off on The “Last Mile” of Retail is the Most Important One

When it comes to retail, the “last mile” – fulfillment, delivery, returns, and the post-purchase experience – presents a variety of unique opportunities for retailers. When carried out correctly, retailers can use the last mile to establish personal connections with […]

SAP Hybris 6.3 has Arrived! New benefits for B2C and B2B customers.

March 2nd, 2017|Comments Off on SAP Hybris 6.3 has Arrived! New benefits for B2C and B2B customers.

Our experience with SAP Hybris runs deep and includes implementations in twelve countries, social commerce development to support affiliate-selling models, and deep integrations with complementary solutions. As with all technologies we embrace, we are committed to maintaining unrivaled expertise in […]

Shoppers Want Convenience: Retailers Need to be Online

February 16th, 2017|Comments Off on Shoppers Want Convenience: Retailers Need to be Online

It should come as no surprise that shoppers are moving away from traditional retail in favor of shopping online or through other non-store channels like mail-order catalogs, telephone sales and other direct-to-consumer channels. Shopping from home is easier, free […]

To Compete in Retail Today, You Must Think Like a Digital Native

February 8th, 2017|Comments Off on To Compete in Retail Today, You Must Think Like a Digital Native

This year’s BIG Show was big indeed with a lot of must-see booths and new technology announcements. But there was one major theme that stuck with us (and something we touched upon briefly in a recent post): to compete in […]

Site Performance and Self-Driving Commerce

January 27th, 2017|Comments Off on Site Performance and Self-Driving Commerce

Online retailers spend all year getting ready for the deluge of traffic they face during the holiday season. This year, Cyber Monday marked the single largest online sales day ever in the U.S. – handily beating last year’s record by […]

Back from the Big Apple: 2017 NRF Big Show Highlights

January 20th, 2017|Comments Off on Back from the Big Apple: 2017 NRF Big Show Highlights

We’re back in Austin after another exciting trip to New York City for the National Retail Federation’s annual conference, Retail’s BIG Show. Originally launched in 1911 (yes, you read that correctly!), the BIG Show is exactly that – the biggest […]

The Upside of Holiday Returns

January 9th, 2017|Comments Off on The Upside of Holiday Returns

Only about 10 percent of all holiday purchases are returned, but when it comes to online orders, that number can triple to 30 percent, according to the National Retail Federation. As etailers look cheerfully at surging sales from the fourth […]

Experts Optimistic about Holiday Sales

December 20th, 2016|Comments Off on Experts Optimistic about Holiday Sales

As we enter the final days of the 2016 holiday shopping season, we thought we’d look at what these final days might bring. Overall, there seems to be a sense of optimism among store-based retailers. Greg Maloney, Americas CEO for […]

A Record-Breaking Thanksgiving Weekend For Online & Mobile Purchases

December 7th, 2016|Comments Off on A Record-Breaking Thanksgiving Weekend For Online & Mobile Purchases

Thanksgiving weekend kicked off the holiday shopping season with record-breaking numbers both online and on mobile. In this infographic, we take a look at the stats that stood out this year. This year will be a short shopping season, but that’s […]

Why Now is the Time to Review Your Delivery Carrier Agreements

November 18th, 2016|Comments Off on Why Now is the Time to Review Your Delivery Carrier Agreements

Just as the chaos from the holiday shopping season begins to settle down, e-retailers will find themselves confronting a new challenge – shipping rate and fee structure changes from the major carriers. UPS and FedEx have announced their shipping rates […]

There’s a Holiday Party on Your Site and Everyone’s Invited!

November 12th, 2016|Comments Off on There’s a Holiday Party on Your Site and Everyone’s Invited!

It’s almost hard to remember the last time there wasn’t a significant year-over-year increases in online holiday sales. In keeping with holiday tradition, we’re going to see records fall again this year, but with one major milestone to boot. According to […]

The Demise of Black Friday

October 28th, 2016|Comments Off on The Demise of Black Friday

Historically, Black Friday has always been the biggest retail sales day of the year. It’s the one day where retailers’ financials can almost instantly go from red to black, and for many consumers, waking up at dawn, standing in long […]

Don’t Lose Repeat Buyers Due to Slow Returns

October 25th, 2016|Comments Off on Don’t Lose Repeat Buyers Due to Slow Returns

A key objective for retailers is to turn customers into repeat buyers and, according to the results from a Bizrate Insights study conducted earlier this month, it appears that the secret to repeat success may lie in returns processing. This […]

Life of a Growing E-Tailer: When to Outsource Fulfillment

October 11th, 2016|Comments Off on Life of a Growing E-Tailer: When to Outsource Fulfillment

Building an online retail operation from the ground up is challenging but rewarding, and every day is full of big decisions that will influence growth and success. Perhaps one of the biggest turning-points for a growing e-tailer is the decision […]

What Consumer Mobile App Usage Means for Retailers

October 3rd, 2016|Comments Off on What Consumer Mobile App Usage Means for Retailers

It’s no secret that mobile device use is rapidly on the rise, but did you know that consumers are now spending a whopping 75 percent of their online time (that’s three out of every four minutes) on mobile devices? comScore […]

eMarketer Shares What to Expect this Holiday Season

September 14th, 2016|Comments Off on eMarketer Shares What to Expect this Holiday Season

Last week, eMarketer hosted a webinar to share the firm’s online holiday shopping forecast and trends for the 2016 season. While overall U.S. retail sales will grow by a tepid 3.1 percent during the 2016 holiday season, retail ecommerce sales […]

Deck the Halls for Fall: It’s Holiday eCommerce Ramp-up Time!

September 12th, 2016|Comments Off on Deck the Halls for Fall: It’s Holiday eCommerce Ramp-up Time!

Labor Day has come and gone, the days are getting shorter and in the retail world, it’s time to get down to business and ensure you’re ready for the peak Holiday eCommerce season. There’s a lot to get done, but […]

Don’t Resist the Technology Revolution: Embrace Self-Driving Commerce

August 26th, 2016|Comments Off on Don’t Resist the Technology Revolution: Embrace Self-Driving Commerce

Retail analyst Walter Loeb published an article in Forbes recently on the future of retailing that got us thinking. Loeb’s main point is that the retail industry is changing and the customer is now in charge. Retailers that fail to […]

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