March 2017

Shoptalk 2017: Come See Self-Driving eCommerce in Action!

By |March 20th, 2017|

It’s been a busy month so far. This week, we’re at Shoptalk in Las Vegas! We’re looking forward to adding to the excitement around the event by showcasing our all-in-one eCommerce engine for the 5,000+ attendees. This morning, Chris Andrasick, the founder of Tacit Knowledge (a Newgistics company), will demo ncommerce – the first intelligent, out-of-the-box […]

Home Delivery World 2017: Using Returns to Increase Sales

By |March 13th, 2017|

It’s that time of year! We’re heading to Atlanta this week for Home Delivery World, the best event of the year for covering the entire delivery cycle. On Tuesday, March 14, 2017 at 11am, Newgistics VP of Sales Jim VanderMeer will present alongside our client Tobi to deliver a case study about how the global fashion […]

The “Last Mile” of Retail is the Most Important One

By |March 9th, 2017|

When it comes to retail, the “last mile” – fulfillment, delivery, returns, and the post-purchase experience – presents a variety of unique opportunities for retailers. When carried out correctly, retailers can use the last mile to establish personal connections with customers, enhance the overall brand experience, and gain insight into customer preferences by assessing what […]

SAP Hybris 6.3 has Arrived! New benefits for B2C and B2B customers.

By |March 2nd, 2017|

Our experience with SAP Hybris runs deep and includes implementations in twelve countries, social commerce development to support affiliate-selling models, and deep integrations with complementary solutions. As with all technologies we embrace, we are committed to maintaining unrivaled expertise in the SAP Hybris platform to enable our clients to deliver the most optimal experience for […]

February 2017

Shoppers Want Convenience: Retailers Need to be Online

By |February 16th, 2017|

It should come as no surprise that shoppers are moving away from traditional retail in favor of shopping online or through other non-store channels like mail-order catalogs, telephone sales and other direct-to-consumer channels. Shopping from home is easier, free shipping is becoming the norm and there is no need to even leave the house. In […]

To Compete in Retail Today, You Must Think Like a Digital Native

By |February 8th, 2017|

This year’s BIG Show was big indeed with a lot of must-see booths and new technology announcements. But there was one major theme that stuck with us (and something we touched upon briefly in a recent post): to compete in eCommerce, retailers need to think like a Digital Native. Digital Natives, or those who have […]

January 2017

Site Performance and Self-Driving Commerce

By |January 27th, 2017|

Online retailers spend all year getting ready for the deluge of traffic they face during the holiday season. This year, Cyber Monday marked the single largest online sales day ever in the U.S. – handily beating last year’s record by 12 percent – so the industry deserves a collective pat on the back for managing […]

Back from the Big Apple: 2017 NRF Big Show Highlights

By |January 20th, 2017|

We’re back in Austin after another exciting trip to New York City for the National Retail Federation’s annual conference, Retail’s BIG Show. Originally launched in 1911 (yes, you read that correctly!), the BIG Show is exactly that – the biggest retail trade show in the world. And, coming off a record-breaking holiday season for ecommerce, […]

The Upside of Holiday Returns

By |January 9th, 2017|

Only about 10 percent of all holiday purchases are returned, but when it comes to online orders, that number can triple to 30 percent, according to the National Retail Federation. As etailers look cheerfully at surging sales from the fourth quarter, there’s still a question mark hanging over their heads about the costs they’ll incur […]

December 2016

Experts Optimistic about Holiday Sales

By |December 20th, 2016|

As we enter the final days of the 2016 holiday shopping season, we thought we’d look at what these final days might bring. Overall, there seems to be a sense of optimism among store-based retailers. Greg Maloney, Americas CEO for Jones Lang LaSalle’s (JLL) retail group, says retail sales generally pick up in the holiday […]