January 2017

Holiday Return Stats for 2016 Shopping Season

By |January 11th, 2017|

Influx of online sales: total eCommerce sales reached nearly $80 billion from November 1 through December 21 (source: Adobe Digital Insights) eCommerce will account for 10% of total retail sales in 2018, up from 7.8% in 2015 (source: US Census Bureau) Increased Need for Reverse Logistics Solution Shoppers are more prone to returning items purchased online […]

December 2016

A Record-Breaking Thanksgiving Weekend For Online & Mobile Purchases

By |December 7th, 2016|

Thanksgiving weekend kicked off the holiday shopping season with record-breaking numbers both online and on mobile. In this infographic, we take a look at the stats that stood out this year. This year will be a short shopping season, but that’s not stopping record-breaking numbers. Deep discounts wooed more than 154 million shoppers from Thanksgiving Day through […]

July 2016

The Sun Is Hot and so is Back-to-School Shopping!

By |July 27th, 2016|

With school out for the summer, retailers and consumers alike are gearing up for the Back-to-School shopping season – which has already started for some shoppers. Take a look at some Back-to-School shopping trends we see for 2016. Back-to-School Shopping Began With Students Still in Class. 5% of buyers already started shopping by April, […]

February 2016

Online Shipping & Returns: An Opportunity to Delight Customers. (Infographic)

By |February 19th, 2016|

As more businesses shift online, retailers are taking special care to provide a quality experience to customers at every stage of the e-commerce shopping lifecycle. Yet often they’re forgetting the last few steps of the customer journey. The shopper lifecycle doesn’t end at “checkout.” Take a look at our new infographic to learn more about […]

2015 Holiday Shopping: Lessons Learned (Infographic)

By |February 5th, 2016|

The 2015 holiday shopping season has been over for a few weeks now and we’re at the tail end of the surge in holiday returns. There’s been plenty of time to look back, reflect, and take note of some lessons learned. To no one’s surprise, overall eCommerce sales were up pretty big — 20% — […]

January 2016

Holiday Returns (Infographic)

By |January 7th, 2016|

With the holiday shopping rush behind us and holiday deliveries already made to customers’ doorsteps, holiday returns season is in full swing. Which creates another opportunity to ensure a stellar experience for your customers. In this infographic we take a look back at 2014’s record-breaking year in returns, find out what customers really want from […]

December 2015

Cyber Monday gaining over Black Friday in sales. (Infographic)

By |December 18th, 2015|

Another busy Thanksgiving shopping weekend is behind us and the results are in. Black Friday crowds were thin this year, with shoppers opting to shop online. And with mobile shopping accounting for over 1/3 of all online shopping, it’s clear that people are getting more comfortable buying on Mobile – not just browsing. Learn more […]

2015 Holiday Cheer for Retailers (Infographic)

By |December 17th, 2015|

One of the best gifts that online retailers can get during the holiday season is data. After spending the better part of the past year researching and implementing new features for their eCommerce sites, they’re put to the test over the busy holiday season. But the trove of data that they get in return is […]