Conference Session Shows Retailers How Free Returns Pay for Themselves While Delivering Exceptional Brand Experiences to Customers

AUSTIN, Texas – March 13, 2017 – Newgistics, a leading provider of end-to-end commerce solutions for top retailers and brands, today announced that it will be joined by fashion retailer Tobi to deliver a session on perfecting eCommerce returns at this year’s Home Delivery World conference on March 14, 2017 in Atlanta, Georgia.

During the session, Newgistics’ VP of Sales, Jim VanderMeer, will be joined by Tobi’s Director of eCommerce and Fulfillment Operations, Mark Stoye, to discuss how the company’s returns strategy enabled it to compete with larger retailers, while offering free returns to customers. Attendees will hear how Tobi reduced the cost of returned packages by 10 percent and the volume of inbound inquiries by 15 percent, while strengthening its overall brand experience. The presentation will explore the evolving expectations for eCommerce returns and offer practical advice for other retailers to meet the wants and needs of their customers.

Now in its fifth year, Home Delivery World is the only event that brings together retailers to learn about innovations across home delivery, click & collect, and eCommerce. The event covers the entire delivery cycle, from warehousing to customer doorstep.

Home Delivey World takes place March 14-15, 2017 at the Atlanta Convention Center at AmericasMart in Atlanta, Georgia. For more information and to view the full conference schedule, visit http://www.terrapinn.com/conference/home-delivery-world.

About Newgistics, Inc.

Newgistics helps retailers and brands grow with seamless, omni-channel solutions that span the physical and digital sides of commerce. Its offerings, which include digital commerce development, deep analytics, relationship management, systems integration, fulfillment, parcel delivery and returns management, provide retailers and brands with a modern approach to enriching the customer journey. Its flagship digital commerce platform, ncommerce, fuses proven technology for retail environments into a stable, modern and infinitely scalable platform. From device to doorstep, Newgistics helps retailers and brands outpace the competition like no other service provider. For more information, please visit