SmartLabel+
Turning Returns
into returning customers.

SmartLabel+ is a new solution that drives greater efficiency and cost savings while delivering better customer experiences in the eCommerce returns process. We take the friction out of returns so you can mind the store. Learn More

DIGITAL COMMERCE

Today, all commerce is eCommerce. When it comes to commerce, today's top brands must leap between digital and physical worlds with ease, making the most of every possible touchpoint to satisfy and delight customers.

Our relentless focus on Silicon Valley engineering best-practices allows us to solve complex technical challenges that can get in the way of a great customer experience. From enterprise software development and integration to peak optimization and support, we address the entire ecosystem of your digital commerce property.

With agile development and optimized technology delivery we empower brands to respond quickly to the rapidly changing world of digital commerce, and outpace the competition at every step of the customer journey.

/DIGITAL COMMERCE

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FULFILLMENT

Fulfillment builds your brand experience. The perfect pick and pack. Specialized touches or customized kitting. Make your brand's out-of-box experience the best it can be.

/FULFILLMENT

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SHIPPING +RETURNS

Shipping smarter means coming and going. Hyper-reliable shipping. Effortless returns. Make it easy and cost-effective for your customers to get what they want — even if they change their minds.

/SHIPPING + RETURNS

Featured Content

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Introducing SmartLabel+, taking the friction out of the returns process.

June 6th, 2017

SmartLabel+ takes the friction out of the returns process by intercepting packages at one of our “first-touch advantage” regional centers. So you can focus on minding the store instead of processing returns at the dock. We’ll open, verify contents, refurbish, dispose, donate, resell, or liquidate[…]

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Video: ghd eCommerce Solution

January 9th, 2017

ghd is an award-winning hair styling brand on a mission to create good hair days. In this video we see how our engineers used proprietary techniques in creating a site that was both hardened against spikes in traffic combined with an innovative solution for quick updates and[…]

Our Work

We bring a unique depth and breadth of retail experience to our work with brands that want to enrich and evolve the customer experience.

BRINGING CALIFORNIA STYLE TO CUSTOMERS WORLDWIDE

CASE STUDY: TOBI

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Online fashion retailer Tobi experiences a 10% reduction in the cost of package returns.

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EXCEEDING EXPECTATIONS REDUCING COSTS

CASE STUDY: CLEAN BOUTIQUE

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Clean Boutique gets product delivered faster, at a lower cost, with gains in operational efficiency.

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BRITISH LUXURY BRAND GOES MULTI-CHANNEL

ARTICLE: MULBERRY

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Mulberry brings aspirational content to the web through a rich, responsive customer experience.

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Let’s talk shop.

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Need to reach us right now?

talkshop@newgistics.com
Phone – Sales: 866-647-0688
Fax: 512-225-6001

Newgistics, Inc.
7171 Southwest Parkway
Bldg. 300, Suite 400
Austin, TX 78735
Phone: 512-225-6000