As package delivery companies continually seek ways to gain a competitive advantage in the marketplace, an increasing number of them are realizing the benefits of implementing a comprehensive returns strategy. Kewill has been a partner of Newgistics for several years on the delivery side, and we’re excited to announce that the Kewill Flagship multi-carrier parcel shipping solution now supports our Newgistics SmartLabel return service. Newgistics is the first major carrier supported by Kewill Flagship for returns.
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While we do both parcel delivery and merchandise returns shipping at Newgistics, we were first known for the Newgistics SmartLabel, which we pioneered over a decade ago. Newgistics SmartLabel has since become synonymous with returns in the retail and direct commerce industry – and now, Kewill Flagship provides the return label as an image for inclusion at the bottom of an 8.5 x 11 packing slip and features support for all major printers in a convenient 4 X 6 format.
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We’re thankful for our friends at Kewill, like Peter Starvaski, who made support for Newgistics SmartLabel a priority for the company. “The Newgistics SmartLabel functionality further expands the efficiency of Kewill Flagship and allows our customers to improve their shipping process by offering expanded services with greater efficiency and greater flexibility in shipping options,” said Starvaski.
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What does this news mean for merchants using Kewill Flagship and Newgistics SmartLabel? It allows them to significantly improve their returns management, reduce costs across the organization, and improve the overall shopping experience for their customers– resulting in an increased lifetime value of each shopper.