Newgistics Leads Panel on Returns at Home Delivery World
Leading Retailers and Delivery Experts Discuss How E-Commerce Returns Can Be an Opportunity to Elevate a Brand, Delight Customers and Drive More Sales AUSTIN, Texas – April 8, 2015 – Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, today announced that it will lead a panel discussion on e-commerce returns at the Home Delivery World conference being held April 8-9 in Atlanta, GA. During this session, representatives from QVC, Deckers Brands and the US Postal Service will join Newgistics’ vice president of sales and business development, Kevin Collins, to discuss methods for using returns as an opportunity to elevate a brand, delight customers and drive more sales. The panel, titled “The Strategic Importance of Delightful Returns,” will be held on Wednesday, April 8 at 2:55 p.m. Attendees of the session will learn how to think more strategically about returns and ensure that they’re an integrated part of the overall customer experience. They’ll learn how to gauge the right tone and frequency of customer communications to create loyalty and discover how returns should adapt to an increasingly omni-channel world. The two–day Home Delivery World conference, held at the Atlanta Convention Center is where big box and mid-size retailers, etailers, brands, grocers, and their solution providers gather to showcase services and stay abreast of the latest trends in retail. The event draws more than 70 service providers and 2,000 attendees from the delivery, e-commerce, and parcel pickup space to discuss innovations and strategies in Home Delivery, Etail and Click & Collect. In addition to moderating the session on returns, Newgistics will also be available throughout the event to discuss and demonstrate its end-to-end e-commerce solutions at booth #315 on the Home Delivery World exhibit floor. More information on the event, the conference schedule and the panel being moderated by Newgistics can be found at http://www.terrapinn.com/conference/home-delivery-world/agenda.stm. About Newgistics, Inc. Newgistics, a leading provider of parcel delivery and returns management for top retailers and brands, combines logistics and leading omni-channel commerce technology into a complete e-commerce solution. Integrating every step in the order life cycle, our end-to-end e-commerce solution includes: web design, implementation, integration, web hosting and support, order fulfillment, parcel delivery and returns. Our e-commerce platform is powered by hybris and we have partnered with Manhattan Associates to bring its leading order management solution to our customers. Since 1999, Newgistics has provided top merchants with innovative technology-driven solutions that improve the customer experience and accelerate growth—from customer acquisition through fulfillment, delivery and returns. To find out more, visit http://www.newgistics.com.