The 12th annual Internet Retailer Conference + Exhibition (IRCE) was an exciting event for Newgistics. We headed to Chicago from June 7-10 to mingle with 10,000 of our eCommerce peers and attend sessions by some of the brightest minds in the industry. And more importantly for us as a company, we chose this year’s IRCE as the site to launch ncommerce – and it was a roaring success!

At this year’s event we had the opportunity to attend some really stellar sessions, like a session on personalization and customer-centricity by John Mindari of CVS Health and Daniel Moure of; and Internet Retailer vice president of research Mark Brohan’s presentation on the just-released Top 500 Guide which offered insights on business performance and other growth metrics driving today’s leading web merchants.

We had a lot of booth traffic this year and loved the visits by analysts, reporters and retailers looking to check out Newgistics. We also really enjoyed presenting our solution at the Fit for Commerce booth – thanks to everyone who stopped by to join us.

Before the creation of ncommerce, we noticed a need for a middle ground with eCommerce solutions. Historically, retailers have had two choices: entry-level cloud-based solutions that are functionally limited and impossible to scale; or best-in-class enterprise software that requires ungodly hours of customization and integration. Our mission with ncommerce was to create an alternative that would allow retailers to take their minds off managing technology and get back to focusing on their business.

To make ncommerce a reality, our Tacit Knowledge team pulled from their extensive experience with digital commerce to hand-pick the best technologies to create one, cohesive platform. Centered around SAP Hybris and deployed on Google Cloud Platform, ncommerce is also made up of:

  • Sailthru – the leading Customer Retention Cloudsm that predicts customer behavior and personalizes individual experiences across email, web and mobile.
  • CyberSource – a Visa company, provides an integrated payment management platform that enables merchants to accept payments, mitigate fraud and security risk, and operate with greater agility, worldwide.
  • Fastly – the real-time Content Delivery Network (CDN) provides total control over content, unprecedented performance and the ability to instantly update content in milliseconds.

We’re excited about the new possibilities ncommerce will create for our customers and are overwhelmed by the positive response we’ve received so far. To learn more about ncommerce, please visit or email us at