We’re gearing up for an exciting April that kicked-off this week with an Internet Retailer cover story featuring insights from Newgistics and its customers on “Diversifying Delivery” (stay tuned for another blog on that). We’ll also be doing some traveling over the next few weeks to a couple of the year’s key events for e-commerce shipping and returns. First up is the Home Delivery World conference, taking place April 8-9 in Atlanta, Georgia. We’ll be exhibiting at the show, so if you’re there, stop by Booth #315 to say hi and learn about our vision for end-to-end e-commerce. Also, don’t miss the session being moderated by Newgistics VP, Kevin Collins, on “The Strategic Importance of Delightful Returns.” Kevin will be joined by representatives from QVC, Deckers Brands and the US Postal Service to discuss ways returns can be used to elevate a brand, delight customers and drive more sales. A week later, we’ll be in Louisville, Kentucky to exhibit and speak at the Operations Summit. At this event, we’re participating in a stacked panel alongside representatives from American Eagle Outfitters, Ralph Lauren and Sheplers. Multichannel Merchant’s chief content director & publisher, Ellen Shannon, will be moderating the session and Newgistics VP Patrick Allard will be sharing our insight and point of view. The session, titled “The Business Benefits of Creating a Great Returns Experience” will include an informative discussion about using returns as a profit center and a key driver of customer loyalty, versus a hassle and an afterthought.  Before and after the conference sessions, we’ll be on the exhibit floor in Booth #213, so don’t be shy! To recap: Home Delivery World April 8-9, 2015 Atlanta, GA Booth #315 “The Strategic Importance of Delightful Returns” – Wednesday, April 8 at 2:55 p.m. Operation Summit April 14-16 Louisville, KY Booth #213 “The Business Benefits of Creating a Great Returns Experience” – Wednesday, April 15 at 3:35 p.m.