It’s been a busy couple of months for us here at Newgistics as we’ve been hitting the events scene pretty hard this year! We are looking forward to the upcoming Home Delivery World conference, but our April calendar doesn’t end there – we’re very excited to announce that we’ll be a headline sponsor for the Operations Summit in Indianapolis, IN, April 22-24. The Operations Summit is a quality conference exclusively about direct-to-consumer (DTC) ecommerce, catalog operations and fulfillment, with sessions covering topics such as order management, reverse logistics, inventory management, transportation, customer service, and payment processing. As DTC merchandise sales are hitting all time highs, digging into these strategies and best practices will be crucial for future growth in the industry. The conference sessions will be led by an all-star lineup of industry thought leaders, with our very own Patrick Allard, director of business development, leading a panel session, “Returns Power Panel: Best Omnichannel Returns Processes.” Allard will join Eric Roberson of Title Nine, Jason Seemann of Express, Ryan Culver of OSP Group and Dan Kelly of H&M to discuss best practices for returns in the omnichannel world. Attendees will learn how to improve returns operational efficiency, create incremental revenue streams, enhance customer experience and retention, and boost asset recovery savings. Additionally, we’re presenting a roundtable on “Outsourcing Fulfillment, What You Can and Can’t Control”, as well as hosting a networking dinner during the conference. Speakers from eBay, Inc., NetSuite, Zazzle.com, Brooks Brothers, and USPS, among others, will bring their expertise to the table in this must-attend event! If you’ll be joining us in Indianapolis this April, stop by our booth #101 to say hello and check out our latest product and service offerings.