Retail Experts Discuss Strategies for Returns Management to Enhance Customer Satisfaction.

AUSTIN, Texas – March 30, 2016 – Newgistics, a leading provider of end-to-end commerce solutions for top retailers and brands, today announced that it will lead a panel discussion on managing multichannel returns at Home Delivery World, which is being held March 30-31 in Atlanta. During this session, representatives from Abercrombie & Fitch, Chico’s FAS, Inc. and Ascena Retail Group Inc. will join Newgistics’ SVP of sales and business development, Patrick Allard, to discuss the challenges around multichannel returns and offer innovative methods to overcome them.

The panel titled “Managing multichannel returns – turning a logistical challenge into an opportunity” will be held on Wednesday, March 30 at 11 a.m. Session attendees will learn strategies for returns management that can be used as a vehicle to enhance customer communications and connections. Additionally, the panel will discuss how effective back office management can reduce the impact on the bottom line, and how to measure the impact of innovative approaches on customer satisfaction.

Held in Atlanta for the third consecutive year, Home Delivery World brings together retailers of all sizes to learn about innovations across home delivery, click and collect, and eCommerce. The event covers the entire delivery cycle, from warehousing to customer doorstep.

In addition to moderating the session on managing multichannel returns, Newgistics is a Silver Sponsor of the event. To learn more about Newgistics’ end-to-end commerce solutions, please visit

More information on the event, the conference schedule and the panel being moderated by Newgistics can be found at

About Newgistics, Inc.

Newgistics, a leading provider of parcel delivery and returns management for top retailers and brands, combines logistics and leading omni-channel commerce technology into a complete eCommerce solution. Since 1999, Newgistics has provided leading brands with commerce technology and logistics solutions that use digital experiences to build deep and meaningful connections with consumers to accelerate growth. We help retail brands grow with seamless, omni-channel commerce solutions. From digital commerce development, integration and support to physical operations all the way to your customer’s doorstep, we help you outpace the competition like no other service provider. For more information, please visit