Highly Experienced Executive Joins Digital Commerce Consultancy to Lead Next Stage of Growth and Development

Austin, Texas – October 21, 2014 – Newgistics, a leading provider of end-to-end e-commerce solutions for top retailers and brands, today announced it has hired Trenton Brown as chief operating officer for Tacit Knowledge, a Newgistics Company.  As COO, Brown will be responsible for leading strategy and execution for the company’s e-commerce offering as well as managing all aspects of the business for the company’s five global offices. Brown offers an impressive track record of leading companies in domestic and international markets through periods of rapid growth. Brown brings a unique set of experiences that will enable him to be a key driver in the company’s overarching growth, innovation and execution across all areas of the e-commerce offering. Previously, Brown held senior executive positions with market-leading organizations worldwide, including SAP and Parametric Technology (PTC), a leading technology provider for the manufacturing industry. Through this experience, he offers profound expertise in international strategy and a deep understanding of global merger and acquisition work. During his five-year tenure as President of International Business at PTC, Brown helped grow the company from a start-up to the fifth largest software company in the world, with revenues exceeding $1.3 billion. As an executive at SAP, Brown led the company’s manufacturing business and helped pioneer a successful utilities practice. “As e-commerce continues to drive an increasing share of revenue, there is a growing opportunity for brands to leverage Newgistics’ comprehensive product and service offering to ensure they’re fully capitalizing on growth opportunities across the globe,” said Bill Razzouk,  CEO. “With Trent on our team with the experience he has brought to successfully growing tech companies across multiple industries, we’re in a strong position to serve the retail market and build the most robust end-to-end e-commerce solution in the world.” “Our company has a clear vision of what it means to offer a true end-to-end e-commerce experience,” added Brown.  “Newgistics is known for revolutionizing e-commerce delivery and returns at an important turning point in a nascent industry and is building upon its reputation for bringing innovation and reliability to e-commerce technology and services.  It’s a highly compelling proposition at an exciting time in the retail market.” Brown currently serves on the Board of Directors for companies such as Alianza Security Solutions, Kachyng and Coaloo. About Newgistics, Inc. Newgistics, a leading provider of parcel delivery and returns management for top retailers and brands, combines logistics and leading omni-channel commerce technology into a complete e-commerce solution. Integrating every step in the order life cycle, our end-to-end e-commerce solution includes: web design, implementation, integration, web hosting and support, order fulfillment, parcel delivery and returns. Our e-commerce platform is powered by hybris and we have partnered with Manhattan Associates to bring its leading order management solution to our customers. Since 1999, Newgistics has provided top merchants with innovative technology-driven solutions that improve the customer experience and accelerate growth—from customer acquisition through fulfillment, delivery and returns. To find out more, visit http://www.newgistics.com. About Tacit Knowledge Tacit Knowledge, a Newgistics Company, is the digital commerce consultancy that delivers Silicon Valley innovation to retailers around the world. Founded in 2002 by a group of software engineers, Tacit implements packaged applications, provides application support, web development, integration and content management,  and also builds custom software for globally recognized multichannel organizations, including some of Internet Retailer’s Top 25. The company is headquartered in San Francisco and employs 100 people across offices in London, New York, Mexico and Moldova. For more information please visit tacitknowledge.com.