Newgistics Roundtable Discussion on Omnichannel Returns at the Home Delivery World Conference in April
Well folks, we’re coming at you with yet another event! The Home Delivery World conference is next month, and we wanted to give you a heads up on our participation at this event, where leading retailers, brands and eTailers converge to discuss best practices on a range of topics –delivery lifecycle, order efficiency, seamless supply chains, omnichannel shopping experiences and much more. We’re excited to host a roundtable discussion on omnichannel returns, as clear, consumer-friendly returns policies and processes are key to converting and keeping customers. Merchants recognize the need to make their processes more efficient, cost-effective and customer-centric, particularly as retail grows increasingly more omnichannel. This roundtable discussion will allow eTailers and industry experts to discuss top strategies for returns management, providing valuable insights that will help attendees meet customer expectations and company goals alike. Topics that will be highlighted include operational efficiency improvement and overall cost savings, how to generate incremental revenue streams, ways to capitalize on cross-channel marketing opportunities, methods of reducing contact center involvements, improving the customer experience and brand loyalty, and increasing asset recovery savings. You won’t want to miss this chat! The two–day Home Delivery World conference annually attracts more than 200 attendees from 10+ industry sectors, and features approximately 30 presentations with world-class content. The Newgistics roundtable discussion will be hosted by Patrick Allard at the Hyatt Regency in Atlanta, GA, April 7 at 11:45 a.m. and April 8 at 12:15 p.m. If you can’t make the sessions, we’d love to see you while we’re there! Stop by our booth #32 to chat and learn more about our industry-leading solutions for end-to-end ecommerce and returns management.