Newgistics’ Tacit Knowledge among First hybris Partners in SMB Program
hybris Includes Trusted Partner to Offer Strategic Integrations and Added Functionality with the Flexibility of Subscription Pricing and Quick Deployment AUSTIN, Texas – Tacit Knowledge, a Newgistics company and the digital commerce consultancy that delivers Silicon Valley innovation to retailers around the world, today announced that it is one of the first companies named to the hybris SMB Partner Program for hybris Commerce. As an experienced hybris partner that has been recognized for excellence in building and optimizing premier omni-channel commerce websites using the hybris platform, Tacit was chosen as one of the program’s inaugural launch partners. Launched today at the Internet Retailer Conference and Exhibition in Chicago, the hybris SMB Partner Program is focused on providing quick time to market and a low cost of ownership for midmarket retailers looking to leverage the power of hybris. As an SMB program partner, Tacit offers pre-packaged integrations and features on the hybris Commerce Accelerator along with the ability to host the solution. Software licensing can be subscription based, allowing potential customers the ultimate advantage to pay as they grow. “The hybris SMB Partner Program allows us to offer customers a complete end-to-end solution featuring high-touch fulfillment, shipping, and returns management,” said Trenton Brown, chief operating officer of Tacit Knowledge. “Additionally, our customers benefit from the financial flexibility of paying monthly or based on customized payment plans.” Tacit Knowledge has a history of offering customized solutions and pre-packaged integration for the hybris platform. This includes integration of Newgistics’ true end-to-end solution that addresses the entire e-commerce lifecycle from online sales through fulfilment, delivery and returns on a single platform. As Newgistics’ e-commerce business unit, Tacit is leading the way in building and enhancing the Newgistics platform, with hybris technology at its core. “We know that Tacit Knowledge is committed to quality and we’ve received very positive feedback from our joint customers. It was a natural choice to make Tacit one of the inaugural launch partners of the SMB Partner Program,” said Patrick Finn, senior vice president, Global Channel & Partnerships, hybris and SAP Customer Engagement and Commerce. “With the capability of offering customized deployments through an OnDemand model with flexible pricing, trusted partners like Tacit will help us reach even more of the e-commerce market to help retailers meet strategic goals and accelerate growth.” About Tacit Knowledge Tacit Knowledge, a Newgistics Company, is the digital commerce consultancy that delivers Silicon Valley innovation to retailers around the world. Founded in 2002 by a group of software engineers, Tacit implements packaged applications, provides application support, web development, integration and content management, and also builds custom software for globally recognized multichannel organizations, including some of Internet Retailer’s Top 25. The company is headquartered in San Francisco and has offices in London, New York, Sydney, Mexico and Moldova. For more information, please visit http://www.tacitknowledge.com. About Newgistics, Inc. Since 1999, Newgistics has provided leading merchants with innovative commerce technology and logistics solutions that use digital experiences to build deep and meaningful connections with consumers to accelerate growth. We help retail brands grow with seamless, omni-channel commerce solutions. From digital commerce development, integration, and support to physical operations all the way to your customer’s doorstep, we help you outpace the competition like no other service provider. For more information, please visit http://www.newgistics.com. About hybris hybris software, an SAP company, provides omni-channel customer engagement and commerce solutions that allow organizations to build up a contextual understanding of their customers in real-time, deliver a more impactful, relevant customer experience and sell more goods, services and digital content across every touch point, channel and device. Through its state-of-the-art customer data management, context driven marketing tools and unified commerce processes, hybris has helped some of the world’s leading organizations including 3M, ASICS, Bridgestone, EE, Galeries Lafayette, Johnson & Johnson, Levi Strauss & Co, Nestlé, Nespresso, Nikon, Rexel, Samsung Electronics, Ted Baker, Tommy Bahama and W.W. Grainger, to attract, retain, and grow a profitable customer base. hybris Commerce Suite, hybris Marketing and hybris Billing sit right at the heart of SAP’s customer engagement and commerce (CEC) suite of solutions, alongside SAP® Cloud for Sales, SAP Cloud for Service and SAP CRM. These provide organizations with the foundation, framework and business tools to create a holistic customer view across channels, simplify customer engagement and solve complex business problems. For more information, visit www.hybris.com.