AUSTIN, Texas – October 6, 2016 – Tacit Knowledge, a Newgistics company, today announced that it has been named a Multichannel Merchant Top Commerce Platform for 2017, part of a list of leading commerce platform providers selected by the editors of Multichannel Merchant.

Tacit Knowledge has a long track record of implementing sophisticated eCommerce sites for leading online retailers, and earlier this year unveiled ncommerce, combining proven technology into a single platform that allows retailers to focus on building their business rather than their technology. ncommerce offers mid-market retailers the ability to quickly deploy technology from the most trusted and innovative companies in a stable, modern and infinitely scalable platform. It brings together technology from SAP Hybris, Google Cloud Platform, Fastly, New Relic, Sailthru and Cybersource, and is pre-integrated and deployed in a fraction of the time and at a fraction of the cost of typical eCommerce platform deployment.

“Multichannel Merchant continues to be a trusted resource that helps retailers and brands improve all facets of their operations, which is why we’re extremely proud to be selected as part of the Multichannel Merchant Top Commerce list”

The introduction of ncommerce builds on Newgistics’ history of providing technology and technology-enabled services that help retailers and brands build successful eCommerce operations. Its acquisition of Tacit Knowledge in 2013 married a deep expertise in the digital side of eCommerce with its industry-leading fulfilment, delivery and returns management solutions, giving the company a unique ability to fully support retailers through the entire eCommerce lifecycle, from device to doorstep.

“With the growth of ecommerce and the number of commerce platforms growing, Multichannel Merchant felt it was important to designate commerce platforms qualified and experienced,” said Tim Parry, the Managing Editor of Multichannel Merchant. “This online resource is a searchable database/directory for merchants looking to find the right expert commerce fulfillment providers for their needs.”

Users will be able to see each service provider’s featured capabilities, ideal client types, equipment and systems, contact information and more.

“Multichannel Merchant continues to be a trusted resource that helps retailers and brands improve all facets of their operations, which is why we’re extremely proud to be selected as part of the Multichannel Merchant Top Commerce list,” said James Bullock, Senior Vice President and General Manager of Digital Services at Tacit Knowledge. “As eCommerce technology has gotten more complex, we’ve noticed that retailers are spending more time on their technology, and it’s taking away from the time they spend building their brands. With the introduction of ncommerce, we’re changing that by offering retailers a seamless solution that delivers a game-changing shopping experience.”

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About Multichannel Merchant

MULTICHANNEL MERCHANT connects sellers of merchandise direct to customer across multiple channels. We provide the insights, best practices and community they need to optimize their customer experiences through improved marketing, ecommerce and operations.

About Tacit Knowledge

Tacit Knowledge, a Newgistics Company, is the digital commerce consultancy that delivers Silicon Valley innovation to retailers around the world. Founded in 2002 by a group of software engineers, Tacit implements packaged applications, provides application support, web development, integration and content management, and also builds custom software for globally recognized multichannel organizations, including some of Internet Retailer’s Top 25. The company is headquartered in San Francisco and employs 130 people across offices in London, New York, Sydney, Mexico and Moldova. For more information please visit

About Newgistics, Inc.

Newgistics, a leading provider of parcel delivery and returns management for top retailers and brands, combines logistics and leading omni-channel commerce technology into a complete E-Commerce solution. Since 1999, Newgistics has provided leading brands with commerce technology and logistics solutions that use digital experiences to build deep and meaningful connections with consumers to accelerate growth. The company helps retail brands grow with seamless, omni-channel commerce solutions. From digital commerce development, integration and support to physical operations all the way to your customer’s doorstep, Newgistics helps retailers and brands outpace the competition like no other service provider. For more information, please visit