Multichannel Merchant’s second annual Operations Summit is off to a great start. Here are a few photos from the first day of the show. Newgistics’ VP of sales, Mark Maguire, at Multichannel Merchants’s Operations Summit this morning, introducing Bill Kuipers for the Top Operations Power Panel. Another look at this morning’s Top Operations Power Panel at Operations Summit 2013. Mark Maguire is shown giving the opening introduction. It was a full house at Patrick Allard’s session “Creating Your Best Omnichannel Returns Process.” Allard, our director of sales, discussed a road map that will make retailers’ returns handling a reason customers shop with them. Patrick Allard is shown on stage with a retail partner at his session at Multichannel Merchant’s Operations Summit. Follow Newgistics on Instagram.