Speaker Patrick Allard will share secrets and best practices to create a seamless omnichannel returns process AUSTIN, Texas—April 23, 2013—Newgistics, a provider of order fulfillment, parcel delivery and returns management solutions, today announced it is the headline sponsor of the 2013 Operations Summit, April 23 – 25 in Columbus, Ohio. Patrick Allard, Newgistics’ director of sales, will speak on Wednesday, April 24th at 11:15 on the topic of “Creating Your Best Omnichannel Returns Process.” In its second year, Multichannel Merchant’s Omnichannel Summit is the only conference exclusively designed for eCommerce and catalog operations and fulfillment. The conference covers all areas of direct-to-customer sales, including warehouse; order management; picking, packing and packaging; reverse logistics; inventory management; parcel shipping, distribution and delivery; technology, IT and systems integration; transportation; customer service, call and contact center; HR/workforce management; and payment processing and fraud prevention. “We’re proud to sponsor a show specifically catered to the unique issues of direct-to-consumer merchants,” said Patrick Allard, Newgistics Director of Sales. “One of Newgistics’ core values is to improve retailers’ bottom lines through stronger, more loyal relationships with their customers. Operations Summit connects Newgistics with merchants that share the same priorities and are passionate about customer engagement.” Allard’s session, “Creating Your Best Omnichannels Returns Process,” will be held in the Delaware CD room on Wednesday. Allard will speak alongside a retail partner, and the session will help merchants learn how to improve consumer returns efficiencies while reducing costs; deliver a better customer experience and improve customer loyalty; create cross-channel marketing opportunities; and boost asset recovery savings. Additionally, Newgistics will exhibit at booth #103. If you would like to discuss your organization’s needs for e-commerce fulfillment, package delivery and returns management, please feel free to stop by the booth. About Newgistics, Inc. Newgistics provides order fulfillment, parcel delivery and returns management solutions for top brands in direct-to-consumer retail and other industries. With Newgistics, fulfillment and shipping go far beyond packing and moving parcels. Every order and return processed by Newgistics opens up new opportunities for merchants to improve the shopping experience and their own efficiency. To find out more, visit www.newgistics.com. Media Contacts: Jane Bergos Newgistics jbergos@newgistics.com 512.225.6102 Jeff Ketner or Brittany Johnson Ketner Group PR + Marketing (For Newgistics) newgisticsPR@ketnergroup.com 512.794.8876