World’s Fastest Growing Commerce Platform Provider Honors Newgistics Company for Excellence in Building and Optimizing E-Commerce Sites

AUSTIN, Texas – March 12, 2015 – Tacit Knowledge, a Newgistics company and the digital commerce consultancy that delivers Silicon Valley innovation to retailers around the world, today announced that it has been named EMEA Partner of the Year by hybris, an SAP company. This distinction recognizes Tacit’s excellence in both building and optimizing premier omni-channel e-commerce websites, built using the hybris platform, for leading brands such as Mulberry, ghd, Laterooms, Kalahari and Beaverbrooks. “Tacit Knowledge is committed to quality, and we have received very positive feedback from our joint customers,” said Patrick Finn, Senior Vice President, Global Channel & Partnerships, hybris and SAP Customer Engagement and Commerce.  “We regard Tacit as one of our key go-to partners in Europe.  We look forward to collaborating on exciting new projects and major customer launches this year.” The combined success of Tacit and hybris is built on a shared passion for attention to detail, quality and excellent customer experience in the form of website speed and design. With hybris technology, Tacit has built e-commerce websites for leading brands using responsive and adaptive design to ensure that they work seamlessly across devices – from desktops to smartphones to tablets – irrespective of hardware or operating system. “hybris has clearly become a best-in-class enterprise e-commerce platform provider and receiving acknowledgment for Tacit’s contribution to that journey is a true honor,” said James Bullock, UK Managing Director at Tacit. “We’re very fortunate to have mutual customers with the long-term vision to invest in scalable, flexible and high-performance e-commerce, and it’s hugely rewarding to see them reap the benefits. We’re very excited about the growing capabilities we’ll be able to offer them through Newgistics’ end-to-end platform.” Newgistics offers a true end-to-end solution that addresses the entire e-commerce lifecycle from online sales through fulfilment, delivery and returns on a single platform. As Newgistics’ e-commerce business unit, Tacit is leading the way in building and enhancing that platform, with hybris technology at its core. About Tacit Knowledge Tacit Knowledge, a Newgistics Company, is the digital commerce consultancy that delivers Silicon Valley innovation to retailers around the world. Founded in 2002 by a group of software engineers, Tacit implements packaged applications, provides application support, web development, integration and content management,  and also builds custom software for globally recognized multichannel organizations, including some of Internet Retailer’s Top 25. The company is headquartered in San Francisco and employs 100 people across offices in London, New York, Sydney, Mexico and Moldova. For more information please visit About Newgistics, Inc. Newgistics, a leading provider of parcel delivery and returns management for top retailers and brands, combines logistics and leading omni-channel commerce technology into a complete e-commerce solution. Integrating every step in the order life cycle, our end-to-end e-commerce solution includes: web design, implementation, integration, web hosting and support, order fulfillment, parcel delivery and returns. Our e-commerce platform is powered by hybris and we have partnered with Manhattan Associates to bring its leading order management solution to our customers. Since 1999, Newgistics has provided top merchants with innovative technology-driven solutions that improve the customer experience and accelerate growth—from customer acquisition through fulfillment, delivery and returns. To find out more, visit About hybris hybris software, an SAP company, provides omni-channel customer engagement and commerce solutions that allow organizations to build up a contextual understanding of their customers in real-time, deliver a more impactful, relevant customer experience and sell more goods, services and digital content across every touch point, channel and device. Through its state-of-the-art customer data management, context driven marketing tools and unified commerce processes, hybris has helped some of the world’s leading organizations including 3M, ASICS, Bridgestone, EE, Galeries Lafayette, Johnson & Johnson, Levi Strauss & Co, Nestlé, Nespresso, Nikon, Rexel, Samsung Electronics, Ted Baker, Tommy Bahama and W.W. Grainger, to attract, retain, and grow a profitable customer base. hybris Commerce Suite and hybris Marketing sit right at the heart of SAP’s customer engagement and commerce (CEC) suite of solutions, alongside SAP® Cloud for SalesSAP Cloud for Service and SAP CRM. These provide organizations with the foundation, framework and business tools to create a holistic customer view across channels, simplify customer engagement and solve complex business problems. For more information, visit